• Order via Klinik - choose the "Medication Queries" tile and then "Prescription Request"
• Order via the NHS APP
• Requests can be in writing or by repeat slip
• You can order prescriptions via email:
  adelaidest.surgery@nhs.net
  or
  stlevan.surgery@nhs.net
• Order online via the link at the top of this page if you use Systmonline (you will need to register for this service)

Requests cannot be taken over the telephone.

Please allow 72 working hours for a repeat prescription. Please note that if you order early before medication is due then this may not be issued. 

All prescription requests require 3 working days to process at the surgery (72 working hours). You will need to contact your Pharmacy to see their processing times once they receive the Prescription issued by us.
If there is a bank holiday you need to jump ahead 1 working day
Please note surgery working days are Monday – Friday - 8.00am - 6.30pm.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.